Please read this information carefully for your own benefit.
MEGAWIN responsible gambling policy aims to minimize the negative effects of gambling addiction and encourage responsible gambling. MEGAWIN provides a wide range of games and entertainment for online customers. We are also responsible for our product line. MEGAWIN goal is to provide adults with the safest and most innovative gaming platform in the world. Products and services enable every user to gamble within their financial means. And get the best service. Honesty, fairness, and reliability are the guiding principles of MEGAWIN. Therefore, MEGAWIN should obviously try to help customers who have signs of gambling problems, especially those who gamble excessively. At the same time, it is also important to respect the rights of gamblers and treat them as a form of entertainment. MEGAWIN responsible gambling is based on three basic principles: player safety, gambling safety, and prevention of problematic gambling. MEGAWIN cooperates with research institutions, associations and hospitals to create a responsible and safe system. Online gambling framework.
MEGAWIN is responsible for the safety of its players. Player protection is based on preventing underage gambling from participating in games and protecting privacy, which includes responsible handling of personal data and payments. The fairness and randomness of the products offered are carefully monitored by independent organizations. The design of marketing communications also considers player protection and fairness.
Protection against problem gambling: Research – Prevention – Intervention
Most players who bet on sports, casino gambling and other games recommend playing the game in moderation for fun. Certain habits and behaviors that are considered normal rather than normal (such as shopping, exercising, eating or drinking). For some people, this can be addictive and problematic, just like sports betting and gambling can be a problem for a small number of customers. Customers with signs of gambling problems may be prohibited from playing certain products or even playing together. In addition, customers who show signs of gambling problems can get in touch from the organization, where they can get professional advice and support.
Self-responsibility is the most sustainable form of prevention
The main principle advocated by MEGAWIN is to create a safe and responsible online environment for customers to enjoy the game. Although MEGAWIN can provide customers with tools that can be used to control gambling, customer personal responsibility plays an important role in using the tools we provide. It is the most effective form of preventing problem gambling. MEGAWIN is committed to helping its customers by providing transparent products, gambling control tools, and comprehensive information on where to get professional advice and support for customers with gambling problems.
Non-personally identifiable information and traffic analysis
MEGAWIN strives to make our website as user-friendly as possible and easy to find on the Internet. MEGAWIN collects data about your use of the website, but does not identify you personally. When you interact with the service, our server keeps a unique activity log. Collect certain management and traffic information for you, including: source IP address, visit time, visit date, visited website, language usage, software crash report and browser type used. Information is essential to the delivery and quality of our services.
Protection of minors
MEGAWIN does not allow minors (anyone under the age of 18 or the minimum gambling age within the client's jurisdiction) to gamble or place bets. Therefore, proof of age and date of birth must be provided, because MEGAWIN attaches great importance to underage gambling and gambling. In order to provide the maximum protection for minors, MEGAWIN also got the support of their parents and guardians. Visit a safe place (user ID and password) and do not pass this data to anyone. MEGAWIN also encourages its customers to install filter software. The software enables customers to restrict access to Internet resources that are not suitable for children and young people.
Responsibility towards problems
MEGAWIN has a wide variety of games and bets, which are very interesting for most customers. At the same time, the company is accountable to customers by providing support and tools to maintain a safe and interesting environment according to the conditions involved. Risk. Customers who are difficult to assess risks, recognize their limits, or have gambling problems may not be able to use the product line responsibly, nor will it be considered a form of entertainment. For your own protection, please prevent you from accessing certain products.
Be informed about the main issues!
Most people play games for fun, and like to use their financial resources to play games moderately. However, for a small group of people, gambling is not a form of entertainment, but a topic that requires serious consideration.
What is the problematic gambling behaviour?
Problem gambling is behavior that affects the lifestyle, work, financial status, or health of an individual or his family. Long-term participation in the game will be counterproductive to this person because it may have negative consequences. In 1980, pathological gambling addiction was officially recognized and included in the list of mental illnesses in the international classification system DSMIV and ICD10, defined as long-term, repetitive and frequently increased gambling addiction regardless of personal circumstances and existing negative social conditions. Such as debt, family breakdown and slow career development.
What type of gambling behaviours can be considered problematic?
Although the diagnosis of gambling problems can only be verified by experts, the materials provided on this website can help customers evaluate and define their own gambling behavior. Irrelevant addictions are difficult to distinguish between happiness and problems. However, there are some diagnostic signs that can indicate a problem. Customers who have at least the following five symptoms are more likely to experience gambling problems:
- The player is fully immersed in gambling and appears to think of nothing else,
- Bet stakes increase, particularly if on a losing streak,
- Attempts to quit or control gambling appear to be unsuccessful,
- Shows signs of anxiety, irritation and disappointment when limiting gambling,
- The player treats gambling as a means of escape from problems or life issues,
- Regularly chases losses,
- Lies about his playing behaviour,
- Commits illegal acts,
- Arguments or strained or broken relationships with family and colleagues,
- Borrows funds to participate in gambling.
Suggestions for responsible gambling
Customers are encouraged to gamble only within their means, not treat gambling as a way to make money or as a distraction from everyday problems. Customers are advised to follow these simple tips:
- Don’t think of gambling as a way to make money. Think of gambling as an entertainment expense,
- Take regular breaks. Set a time limit and when the time is up, quit. The odds are that the more time you spend gambling, the more you will lose,
- Only gamble with money you can afford to lose, not money you have set aside for bills,
- Set a money limit in advance and stick with it, when it’s gone, it’s over,
- Once setting a maximum limit, do not further increase it.
- Never chase your losses, if you set a limit and then try and win some of it back after you reached it, you haven’t set a limit.
- Do not play under the influence of alcohol or drugs.
- Don’t gamble when you are depressed or upset, decision making can be more difficult when you are stressed or emotionally upset.
Self-Exclusion, Time-Outs and Reality Checks
MEGAWIN provides self-exclusion, overtime and reality check services to help our customers manage their gambling. Customers may decide to exclude six (6) months to five (5) years at their discretion.
If the self-exclusion option is selected, it means that the customer will not be able to access their account until the self-exclusion period expires. The account cannot be reopened during the deadline. We will do our best to avoid creating new accounts for those excluded. Customers who were open during the self-exclusion period. During the self-exclusion process, MEGAWIN tries not to send any marketing and/or promotional materials.
Self-banned accounts can only be reopened by contacting customer service after the self-banning period and the 24-hour reflection period are over.
If public betting is eliminated by yourself, all bonuses paid and account balance will be retained and refunded.
MEGAWIN customers can deduct 10 minutes, 20 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, 6 hours and 8 hours from their account through reality check. Customers can implement these restrictions themselves through their account or contact support. ...
If a client wants to close his account permanently due to gambling problems, he should contact customer service as soon as possible. After this is done, the customer will not be able to reopen their account under any circumstances.
MEGAWIN Customers can close their accounts 24 hours, weekly, monthly; or two months. Customers can apply these restrictions themselves through their account or contact customer service.